30/10/2025
Welcome to Mercury Prompt LTD (“we”, “us”, “our”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, products, and services.
By using our platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.
We may collect and process the following types of information:
Name, email address, contact number, and billing address
Payment information (processed securely via third-party providers such as PayPal, Stripe, or banking platforms)
Business name, role, and project information (if applicable)
Any information you provide via contact forms, emails, or account registration
IP address, browser type, device details, and operating system
Pages visited, time spent on site, and referring URLs
Cookies and tracking data for analytics and performance
If you opt in or connect through social media or third-party accounts, we may collect associated profile information (e.g., display name, profile image, or business link).
We use the data collected to:
Deliver and personalize our AI prompt and consulting services
Process transactions, invoices, and payments
Provide customer support and respond to inquiries
Improve our website, content, and user experience
Send important service updates or policy notifications
Comply with applicable laws, regulations, and fraud-prevention requirements
We will not sell, rent, or trade your personal data to third parties.
If you are based in the UK or European Economic Area (EEA), our lawful bases for processing your data include:
Contractual necessity (to perform a service you requested)
Legitimate interest (to improve our services or communicate with you)
Consent (for marketing or optional communications)
Legal obligation (to comply with law or taxation requirements)
Cookies are small text files stored on your device to help us provide a better experience.
We use cookies for:
Analytics (e.g., Google Analytics)
Session management and security
Remembering user preferences
You can disable cookies through your browser settings, though some parts of the site may not function properly if you do.
We use trusted third-party processors (e.g., Stripe, PayPal, or banking providers) to handle payments securely.
We do not store or have access to your complete card details. All transactions are encrypted and processed through secure SSL connections.
We retain personal data only as long as necessary to fulfill the purpose for which it was collected or to comply with legal and accounting requirements.
When data is no longer required, it is securely deleted or anonymized.
We may share limited information with:
Payment processors and financial institutions (for transactions)
IT service providers (for hosting, analytics, or email delivery)
Regulatory authorities (if required by law)
We do not transfer or provide data to high-risk or sanctioned countries.
Depending on your location, you may have the following rights:
Access, correction, or deletion of your personal data
Restriction or objection to processing
Data portability
Withdrawal of consent for marketing
To exercise these rights, contact us at info@mercuryprompt.com.
We may require identity verification before processing your request.
We operate globally but comply with the UK GDPR and international data protection laws.
When transferring data outside the UK or EEA, we ensure adequate safeguards such as Standard Contractual Clauses (SCCs) or similar legal mechanisms.
Our services are not directed to individuals under 18 years of age.
We do not knowingly collect personal information from minors.
We use appropriate administrative, physical, and technical measures to protect your data against unauthorized access, alteration, or loss, including:
SSL encryption
Secure hosting environments
Access controls for authorized personnel only
We may update this Privacy Policy from time to time.
All changes will be posted on this page with an updated “Last Updated” date.
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact:
Mercury Prompt LTD
71-75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ
Email: info@mercuryprompt.com
Phone: +44 7429 571027
