Terms & Conditions

Terms & Conditions

Last Updated:

30/10/2025

1. Introduction

Welcome to Mercury Prompt LTD (“we”, “our”, “us”). By accessing or using our website and services, you agree to these Terms and Conditions (“Terms”). If you do not agree, please discontinue use of our site and services.

These Terms apply to all visitors, clients, and users globally, except those located in sanctioned or restricted jurisdictions.

2. Eligibility

You must be at least 18 years old to use our services.
By engaging with our platform, you confirm you have the legal authority to enter into binding agreements.

3. Services Overview

Mercury Prompt LTD provides AI prompt engineering, digital workflow design, automation consulting, and related services to individuals and businesses globally.

All services are digital in nature and delivered online unless otherwise agreed in writing.

4. Account Registration (if applicable)

You may need to create an account to access certain features.
You agree to:

  • Provide accurate and up-to-date information.

  • Keep login details confidential.

  • Notify us promptly of any unauthorized access.

We reserve the right to suspend or terminate accounts suspected of misuse or fraudulent activity.

5. Payments & Billing

Payments may be made via:

  • Secure card payment link

  • PayPal

  • Bank transfer

  • Authorized invoicing or gateway checkout

All fees must be paid in full before project delivery unless otherwise agreed in writing.
Late or failed payments may result in service suspension or cancellation.

Refunds (if applicable) will be issued according to our refund policy displayed on the relevant service page or invoice.

6. Intellectual Property

All materials, prompts, templates, documents, and digital deliverables created by Mercury Prompt LTD remain our property until full payment is received.
Upon full payment, clients are granted a non-exclusive, perpetual license to use the final deliverables for their own business or personal use.

You may not resell, redistribute, or claim ownership of our intellectual property without written consent.

7. Acceptable Use

You agree not to use our website or services to:

  • Engage in illegal, fraudulent, or unethical activities

  • Upload harmful or malicious content

  • Violate any laws or regulations

  • Circumvent payment or access systems
    Violation of this clause may lead to suspension or termination of service without refund.

8. Confidentiality

We respect your privacy and treat all project-related information as confidential.
Both parties agree not to disclose confidential materials, discussions, or project data to third parties without written consent.

9. Disclaimer of Warranties

Our services are provided “as is” and “as available”.
We make no guarantees regarding outcomes, accuracy, or suitability of any AI-generated or automation-related content.
All digital advice or output should be reviewed by you before implementation.

10. Limitation of Liability

To the maximum extent permitted by law, Mercury Prompt LTD shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Business interruption, data loss, or lost profits

  • Errors arising from third-party platforms (e.g., AI tools, APIs, payment gateways)

In any case, our total liability shall not exceed the total amount you paid for the relevant service.

11. Third-Party Links and Tools

Our site may contain links or references to third-party websites or services.
We are not responsible for the content, privacy practices, or reliability of those third-party platforms.

12. Indemnification

You agree to indemnify and hold Mercury Prompt LTD, its directors, affiliates, and staff harmless from any claim, loss, or damage resulting from your misuse of our site or breach of these Terms.

13. Compliance and Restricted Countries

We do not offer services to users in countries sanctioned or restricted under UK, US, or international trade laws.
We reserve the right to decline or terminate services that violate these restrictions.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles.
Any disputes shall be handled exclusively by the courts of the United Kingdom.

15. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in effect.

16. Changes to These Terms

We may update these Terms periodically. Continued use of our services after changes constitutes your acceptance of the new Terms.

17. Contact Information

For any questions or concerns about these Terms & Conditions, please contact:

Mercury Prompt LTD
71-75 Shelton Street           

Covent Garden

London
United Kingdom
WC2H 9JQ
Email: info@mercuryprompt.com
Phone: +44 7429 571027